Legal Information

DANA INTERNATIONAL (HK) CO., LIMITED (hereinafter “Koorpet” or “we”) takes user privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website, products, or services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our services.

To provide better services, we may collect the following types of information:

• Identity information: name, phone number, email address
• Transaction information: order history, shipping address, payment details
• Device information: IP address, browser type, operating system
• Usage data: page visit records, click behavior, search keywords

The information we collect will be used for the following purposes:

• Processing your orders and providing related after-sales services
• Sending you product updates and promotional notifications (you can unsubscribe at any time)
• Improving our website functionality and user experience

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Sharing delivery information with logistics partners; complying with legal requirements; with your explicit authorization.

We use industry-standard security measures to protect your personal information, including SSL encrypted transmission and data access controls. Please note that internet transmission is not absolutely secure, and we cannot guarantee the absolute security of information transmission.

You have the following rights regarding your personal information:

• Right of access: you can access your personal information held by us at any time
• Right of correction: if information is incorrect, you can request us to correct it
• Right of deletion: in certain circumstances, you can request us to delete your personal information

If you have any questions about this Privacy Policy, please contact us at:

cs@koorpet.com

Welcome to the Koorpet official website. By accessing or using this website, you agree to be bound by these Terms of Use.

We reserve the right to modify these terms at any time. Modified terms will be posted on the website, and continued use of the website constitutes acceptance of the modified terms.

When purchasing products through this website, you must comply with the following:

• All information you provide must be true, accurate, and complete
• You must be at least 18 years old or use the service with guardian consent
• Product prices may change at any time; the price displayed at the time of order placement applies

We will make every effort to deliver products within the promised timeframe, but actual delivery times may vary due to logistics conditions.

Delivery scope, shipping fees, and estimated arrival times are subject to what is displayed on the checkout page. In case of delays due to force majeure, we will notify you promptly.

We are committed to providing excellent after-sales service. Our return and exchange policy is as follows:

• Within 7 days of receiving the product, if there is a quality issue, you may apply for a return or exchange
• Products must be in original packaging, unused and undamaged
• Return shipping costs are borne by the responsible party; if it is a quality issue, we bear the shipping costs

All content on this website, including but not limited to text, images, logos, and product designs, is protected by intellectual property laws and belongs to Koorpet.

Without our written permission, you may not copy, modify, distribute, or use any content from this website in any way.

The content of this website is for reference only. We are not responsible for any direct or indirect losses arising from the use of this website or reliance on its information. Product images are for reference only; the actual product received shall prevail.

These Terms of Use are governed by the laws of the People’s Republic of China. In case of disputes, both parties shall first attempt to resolve them through negotiation; if negotiation fails, the dispute shall be submitted to the competent courts in Hong Kong SAR.

If you have any questions about these Terms of Use, please contact us at:

cs@koorpet.com